Project Description

Phlebotomy Service, Crawley, West Sussex

Phlebotomy is when a needle is used to take blood from a vein, usually in your arm. Also called a blood draw or venepuncture, it is an important tool for diagnosing many medical conditions. Blood tests are used to diagnose illness, evaluate the effectiveness of medications, and determine whether a patient is receiving proper nutrition.
Centrifuge is used to separate the components of blood, red blood cells, platelets, and plasma from each other. The red blood cells precipitate to the bottom of the bag, with the platelets above them, then the white blood cells and the plasma at the very top.

A Phlebotomy & Centrifuge service is available at Fountain Therapies. Test kits are ordered via a Physician, Healthcare Professional or Nutritionist we do not hold test kits. If you have any questions about ordering kits, please feel free to call our reception for more information. We partner with Geneva Diagnostics and you can find out more information by visiting to order kits. Other Labs/Suppliers are available please contact them directly and we will carry out blood tests from kits provided by other Labs.

Please note this is a chargeable service, prices start from £30 per kit for blood draws and £45 per kit for Centrifuge and must be paid on day bloods are drawn. Pre-booked appointments must be made as we do not offer a walk-in service. Due to Lab requirements we do not normally offer blood draws on Fridays.

Your Questions Answered

  • Only book your appointment once your test kit has been delivered.
  • Once you receive your kit please open it and check that everything for your blood draw and/or Centrifuge is included. If not please telephone your supplier and let them know if anything is missing. We do not hold spares for any kits.
  • Read the instructions for the patient fully. You may have to freeze samples before your appointment of freeze sampes on the day for transportation.
  • Before you telephone for an appointment please check how many viles are required for your sample and if your samples need to be centrifuge.

Before you come to your appointment

  • At least an hour before your appointment please ensure you drink at least 1 pint of water, even if you have a fasting test, otherwise you may be dehydrated and we may not be able to draw your blood.
  • If you feel faint when having blood drawn please bring a snack with you for afterwards and tell your phlebotomist so we can lay you down if needed to draw blood.
  • Ensure you have ALL your paperwork and kit with you including any samples you may have taken before coming to the clinic.
  • Make sure your courier is booked, we can hold onto samples until the courier arrives however, we cannot book one for you.
  • If you feel unwell or have been sick during the night before your appointment please call and cancel your appointment.

Sample requirements and testing procedures

Sample requirements vary for each test and the necessary patient preparation can also vary. All test kits are supplied with patient requirements and detailed instructions on how to carry out the test. Failure to carry out the test according to the instructions may result in the sample being rejected and a delay in receiving results.

Please note the following:

  • All samples must be returned in the containers provided by GDX or another lab/supplier
  • Ensure all containers are secured by sufficiently tightening lids and where necessary placing into the transport container provided
  • All samples must be clearly labelled with full name, date of birth, the time and date that the sample was taken – failure to do this will result in the samples being rejected.
  • All samples must be returned either the same day or next day delivery.

Postal requirements vary with each test and are clearly marked on the test kit instructions; however, Genova strongly advises all samples are couriered or posted by next day delivery to arrive by Friday (the laboratory is closed over weekends). Royal Mail offers a Special Delivery and Same Day Delivery Service.  You need to take your package to the Post Office or contact a courier company and arrange this once the samples are ready for sending back to Genova we cannot post/deliver them for you.  Parcelforce & DHL offer a next day delivery service.  Of course, there are other courier services that you may prefer.

You can find more information on the Genova Diagnostics* website

Session Fees

Blood Draws

£30Per test kit

Blood Draws & Centrifuge

£45Per test kit
Book A Session


Advanced Phlebotomist

Layna is an NHS trained Phlebotomist who has been trained to perform Intermediate and Advanced Phlebotomy Techniques, Layna specialises in Paediatric Phlebotomy so no matter how young you are she can put you at ease and explain the process. We also offer Centrifuge service for all blood test.


See just some of the feedback and comments from some of our patients who have experienced the benefits at Fountain Therapies

“Fab session with my amazing homeopath Samantha Doyle at Fountain Therapies can’t recommend her highly enough! ”

Carol Carbine

“I consider I am very lucky to have Fountain Therapies so close to my home. Sam and Mark run a professional yet personal Holistic Wellness Centre”


“What a lovely, friendly and welcoming place. Very professional, would highly recommend- thank you!. ”


Make An Appointment

We’re here to help answer your questions. Holistic healing can be a new experience for many people and we can help take away the mystery of it.