Covid 19 Policy
As a clinic we are following updates issued by the Government, following advice from our insurance company, and guidelines provided by our therapists governing bodies.
Rest assured as a clinic we have increased our already high cleaning routines and have Risk Assessments in place.
If you have any symptoms, however mild please phone us and cancel your appointment. DO NOT COME TO THE CLINIC.
Please use the hand sanitiser in reception on your arrival.
It is now a personal choice to wear a facemask and the decision will be yours. We can provide facemasks at no extra cost if you require one.
Please check with your therapist if they require you to wear a facemask as some of our therapists may still require facemasks to be worn during your treatment.
To avoid congestion in our reception area the front door maybe locked, and you may be asked to wait outside. Please either wait in your car or, weather permitting, you can sit in our patio area at the front of the clinic.
Please come to your appointment alone unless you need a chaperone. If you do need a chaperone, then please let us know when booking.
Your name and contact details are stored on our secure server to comply with NHS Track & Trace. We legally must share this information if contacted by NHS Track & Trace.
Our therapists are cleaning their hands on a regular basis and wearing, were applicable, the correct PPE to protect themselves and our clients. The rooms are also cleaned after every appointment.
As we are cleaning the rooms between each appointment our availability is not at its normal level for example, we cannot offer back-to-back appointments, unless you are from the same household, so please bear with us if you can’t get the appointment time you wish.
Our prices have not changed. What you paid before you will pay now.
Thank you for your cooperation the Fountain Therapies Team